
Get in touch with us
Customer engagement is important to us. If you have questions about our products or services, or if you have an account query, please use the contact details provided below.
For support with any issues, don’t hesitate to reach out to our helpdesk or log a support ticket directly with our engineers. Alternatively, you can fill out this form, and we will get back to you during our support hours.
Support Hours
Monday - Friday | 08:30 - 20:00 |
Saturday | 08:30 - 16:30 |
Sunday | 08:30 - 16:30 |
Public Holiday | 08:30 - 16:30 |
Should you encounter any issues outside of these hours, please leave a WhatsApp message at 071 367 4471 or send an email to support@orcatech.co.za to report your issue.
Physical Address
16A Unit 3, Queen Victoria Street, Stanford, 7210
Christiaan Bester2025-06-30Trustindex verifies that the original source of the review is Google. I'm highly dissapointed in the service they provide. Most of the time the wifi speed isn't up to standard, dropping to 0.5mbs download speed which I find very concerning seeing that their fees aren't cheap as well. Would not recommend them if you have access to any other wifi providers, unfortunately in some areas you have to be with them. I would love to see an improvement on maintaining wifi speeds and consistency. Glenda Dunsdon2025-02-04Trustindex verifies that the original source of the review is Google. Been using their wifi service now for 3 months and I have been extremely happy. Great service from the beginning. Thank you guys for your 10/10 service. Definitely recommended. Kate Thole2024-11-29Trustindex verifies that the original source of the review is Google. 10/10 service Blessing Mareya2024-11-09Trustindex verifies that the original source of the review is Google. Worst internet providers ever, it's been 24 hrs without internet, no explanation no updates. They are not responding to any of my messages or answering my calls. Bianca Christensen2024-10-10Trustindex verifies that the original source of the review is Google. The process of sign-up to installation was incredibly fast and a pleasant experience. I have also never been happier with how great the internet stability and speed is. Great overall experience! Pierre Rossouw2024-02-13Trustindex verifies that the original source of the review is Google. I had to come back and change my Review... Had quite an awesome experience today with Mario - The technician for Orca... Got stuck on a 5G Huawai router, but Mario just would not give up. This guy showed proffesionalism, persistance and perserverance... Also received awesome support from Sara in the office. Thanks guys